CRM Trace Reader

This XrmToolBox tool allows you to analyse/filter the trace log files from Dynamics CRM/Dynamics 365 Customer Engagement (on-premises) (developed by Tanguy Touzard).

If you see a generic error message like "An error has occurred, please contact your System Administrator" in on-prem deployments, it is time to enable tracing but the log file generated can be really big and hard to read.

To make the log files easier to understand, you can use this tool to load the log files, view the log entries in the table and filter to narrow down to the point of failure.

• Tool Information
• Blog mention
• Functionalities
• Analyse the entries in the trace log file (Fig. 1, Pt. 7)
• Load all the files in the selected folder (Fig. 1, Pt. 1)
• Load the selected log file (Fig. 1, Pt. 2)
• Reload all the selected log file(s) (Fig. 1, Pt. 3)
• Filter the log entries based on the column value (Fig. 1, Pt. 6)
• Select the log entry to view the details (Fig. 1, Pt. 8)
• Additionally, the tool can
• Resolve the GUID of the users into the full name of the users (Fig. 1, Pt. 4)
• Clear the cache which holds the name of the users (Fig. 1, Pt. 5)

Fig. 1 - CRM Trace Reader

This is part of the #TooLDR series where I test and review the tools for Power Platform. You can check out the information for the other tools on this page.